Thank you for the very fast delivery of my order which was placed on Tuesday evening...(it's only Thursday!!)...I am so happy with my purchase and will definitely order from you again!! I will pass on your details as I know friends are going to ask where I got my accessories! Thanks again and Kind Regards, Louise


Very impressed with your excellent service and prompt delivery: I didn't think one could travel so fast from Gosforth to Norwich!! If all businesses in this country were run like yours, we would be the envy of the world!


Thank you for you very prompt service. I could not believe my eyes when the item arrived on my doorstep on the second working day. After having been ordered on Sunday too! Well done!

Mrs B

Hello,just want to say thankyou so much for your prompt service.I ordered yesterday(10th March) and it arrived at 8.45am today. Incredible service. Well done the Geordies.


Ref. 012260-8214. I am very impressed with the prompt delivery of my order placed on Wednesday, they were delivered on Thursday. I could not have wished for better service.


I received my order yesterday, and It is fixed today. Splendid service from The Fireside Shop, and I will certainly be recommending you to all my friends. Thank you so very much.


Delighted. It fits perfectly and came within 2 days of ordering. Thanks to all concerned please.


Hi. Would like to thank you very much for the service you have provided. I placed an order on wednesday and the goods arrived at 8am the following day. Well Done.


Thank you! That's just fantastic service - I will definitely use your shop again and recommend it to any one who asks. Kind regards.


I just wanted to say thank you for the prompt delivery of our order. We are delighted with the items and impressed with your service. Kind regard.


Yesterdays order has just been delivered. What wonderful service - many thanks.

John PH

Hi There Thank you for such prompt dealing with order and delivery. Received today and does the job well! Thanks again for your help and advice Regards


No matter how many times we spoke and contact you for whatever reason. you have always responded promptly without delay and never winged at us. We cannot describe how much we appreciate to be your customer. Your service and care to customer is excellent and I would not hesitate to recommend you to my family and friends if they look for a fireplace products to purchase. Thank you. Happy Customer.

Chris & Elizabeth

What excellent service. The goods were recieved to-day, well wrapped as well. Thankyou very much.


Just a quick note to say thank you for the new items, they arrived today and fit perfectly.. Thanks for the great service.


I rang you on Friday to order, and can hardly believe that you really did get them to me by today, Monday. They are a Christmas present for my son in law, and I'm so very grateful to have them in time for Christmas. Thank you so much for your help and efficiency. best wishes


Hi Peter Many thanks we have received our order today, Anyway I just wanted to say thank you for your time and efforts on Friday and to advise that we have received our order incredibly quickly considering the time of year! If you wish to use me as a customer testimonial on your website –


Thank you for the quick despatch of my order number 014637-9501. I ordered this item on Saturday afternoon and it arrived by midday Tuesday - an excellent service and quality products too


My order arrived today superbly packed and it fitted absolutely perfectly! Many thanks for your speedy and efficient service in getting it to me before Xmas - much appreciated.


I ordered an item yesterday (23/12) from you and my husband has told me that it has arrived today (24/12). I am very impressed as I was not expecting until after xmas. It is for a present and it was my fault that I ordered it late. Thanks again. Great service


 Just to confirm that our order is a PERFECT fit we are absolutely delighted with it now and can only thank you very much for all the time and trouble you have taken. Please pass on our appreciation to all those concerned. Very sincerely